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🌙 Support & Help

We're here to help you with Didaseri

Frequently Asked Questions

How does dream interpretation work?

After you submit your dream (minimum 10 words), our AI-powered system analyzes it and provides a personalized interpretation within 3 minutes. The interpretation considers symbolic meanings and psychological aspects of your dream.

What is Didacoin?

Didacoin is our in-app virtual currency. You can earn Didacoins by watching ads or purchase them directly. Use Didacoins to access premium features like "Dream For Me" and additional interpretations.

What does the Premium subscription include?

Premium subscribers enjoy:

  • Ad-free experience
  • Unlimited dream interpretations (no Didacoin required)
  • Priority processing for faster results
  • Access to all premium features
How do I cancel my subscription?

You can manage and cancel your subscription at any time through your device's App Store settings:

  • iOS: Settings → Apple ID → Subscriptions → Didaseri
  • Android: Play Store → Menu → Subscriptions → Didaseri

Cancellation must be done at least 24 hours before the next billing period.

How long does dream interpretation take?

Dream interpretations are typically ready within 3 minutes. You'll receive a notification when your interpretation is ready.

Can I delete my account?

Yes, you can delete your account from the Profile screen in the app. Please note that this action is permanent and all your data will be deleted within 30 days.

Is my data safe?

Yes, we take your privacy seriously. All data is encrypted and stored securely. We never sell your data to third parties. For more details, please read our Privacy Policy.

What is "Dream For Me"?

"Dream For Me" is a unique feature where our AI generates a dream based on your chosen topic or question. You can then receive an interpretation of this AI-generated dream. This feature costs 10 Didacoins per use (free for Premium members).

Technical Support

The app crashes or freezes

Try these steps:

  • Force close and restart the app
  • Ensure you have the latest version installed
  • Check your internet connection
  • Restart your device
  • If the problem persists, contact us with details
I didn't receive my Didacoins after purchase

Purchases may take a few minutes to process. If you still don't see your Didacoins after 10 minutes:

  • Restart the app
  • Check your purchase history in the App Store/Play Store
  • Contact us with your order receipt
Notifications aren't working

Make sure:

  • Notifications are enabled in your device settings
  • Notifications are enabled in the Didaseri app (Profile → Notifications)
  • Your device isn't in Do Not Disturb mode

Legal & Privacy

For detailed information about our terms and privacy practices:

Still Need Help?

Can't find the answer you're looking for? Our support team is here to help!

Email Support:

Response Time: We typically respond within 24-48 hours

Support Hours: Monday - Friday, 9:00 AM - 6:00 PM (Istanbul Time)

Didaseri - Dream Interpretation App

Version 1.0.0